Terms & Conditions
Welcome to Feymus! These Terms and Conditions (“Terms”) govern your use of our website, www.feymus.com (“Website”), and any purchases you make from us. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or purchase our products.
1. General Information
1.1 About Us: Feymus is an online retailer specializing in activewear and lifestyle clothing, based in Australia.
1.2 Contact Us: For any questions or concerns, please contact us
2. Eligibility
2.1 Age Requirement: You must be at least 18 years old or have the consent of a legal guardian to use our Website and purchase products.
2.2 Legal Capacity: By using our Website, you confirm that you have the legal capacity to enter into a binding contract.
3. Website Use
3.1 License: We grant you a limited, non-exclusive, and revocable license to access and use our Website for personal, non-commercial purposes.
3.2 Prohibited Activities: You must not:
- Use the Website for any illegal or unauthorized purpose.
- Attempt to gain unauthorized access to our systems or interfere with the Website’s functionality.
- Copy, reproduce, or distribute any content from the Website without our prior written consent.
4. Product Information
4.1 Accuracy: We strive to ensure accurate product descriptions, images, and prices. However, minor discrepancies may occur.
4.2 Changes: We reserve the right to modify, discontinue, or update products and prices without prior notice.
5. Orders and Payments
5.1 Order Acceptance: Your order constitutes an offer to purchase, which we may accept or reject at our discretion.
5.2 Payment Methods: We accept credit/debit cards, PayPal, and other payment methods as listed on our Website.
5.3 Pricing: All prices are in Australian Dollars (AUD) and include GST (if applicable).
5.4 Order Confirmation: Once your payment is processed, you will receive an order confirmation email.
6. Shipping and Delivery
6.1 Shipping Options: We offer standard and express shipping options within Australia.
6.2 Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed.
6.3 Shipping Costs: Shipping costs are calculated at checkout and are the responsibility of the customer.
6.4 International Shipping: We may ship internationally, subject to additional fees and customs duties.
6.5 Free Standard Delivery: This applies to orders with a total purchase price of $99. Excludes orders requiring Big & Bulky Delivery.
6.6 Offer Changes: Free delivery offer is subject to change at any time, but orders placed during an offer period will be honoured as per the offer at the time of purchase.
7. Returns and Refunds
7.1 Change of Mind: If you change your mind, you may return unused and unworn items within 30 days of receipt for a refund or exchange.
7.2 Faulty Products: If you receive a faulty product, please contact us within 30 days for a replacement or refund.
7.3 Return Process: To initiate a return, follow the instructions on our Returns Policy page.
7.4 Refunds: Refunds will be processed within 14 days of receiving the returned items.
8. Warranties and Liability
8.1 Product Warranty: We warrant that our products are free from defects at the time of delivery.
8.2 Limitation of Liability: To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Website or products.
8.3 Consumer Guarantees: Our products come with guarantees that cannot be excluded under Australian Consumer Law.
9. Privacy
9.1 Privacy Policy: Your use of our Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. please refer to our privacy policy page.
10. Intellectual Property
10.1 Ownership: All content on our Website, including logos, designs, and text, is owned by Feymus and protected by intellectual property laws.
10.2 Use Restrictions: You may not use our intellectual property without our prior written consent.
11. Third-Party Links
11.1 External Sites: Our Website may contain links to third-party websites. We are not responsible for the content or practices of these sites.
12. Termination
12.1 Suspension or Termination: We may suspend or terminate your access to our Website at any time, without notice, for any reason.
13. Governing Law
13.1 Jurisdiction: These Terms are governed by and construed by the laws of the State of Western Australia and the Commonwealth of Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the State of Western Australia and the Commonwealth of Australia, as applicable.
14. Gift Cards
14.1 Gift cards: Under Australian Consumer Law (ACL) Gift Cards are non-refundable and cannot be exchanged for cash. They are valid for a minimum of 3 years from the issue date.
15. Changes to Terms
15.1 Updates: We may update these Terms from time to time. The updated version will be posted on our Website.
16. Contact Us
If you have any questions about these Terms, please contact us
By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.