Privacy Policy

At Feymus (ABN: 84 596 953 533), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.feymus.com (“Website”), or interact with us in any way. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Information:

• Name, email address, phone number, and shipping/billing address.
• Payment information (e.g., credit card details, PayPal account).
• Date of birth (optional).

1.2 Order Information:

• Details of products purchased, order history, and preferences.

1.3 Technical Information:

• IP address, browser type, device information, and operating system.
• Cookies and usage data (e.g., pages visited, time spent on the Website).

1.4 Communication Information:

• Records of your interactions with us, including emails, chat logs, and customer service inquiries.

2. How We Collect Information

2.1 Directly from You:

• When you create an account, place an order, or contact us.
• When you subscribe to our newsletter or participate in promotions.

2.2 Automatically:

• Through cookies, web beacons, and other tracking technologies when you use our Website.

2.3 From Third Parties:

• Payment processors, shipping providers, and marketing partners.

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfil your orders.
• To communicate with you about your orders, account, or inquiries.
• To send you newsletters, and updates (if you have opted in).
• To improve our Website, products, and services.
• To comply with legal obligations and protect our rights.

4. How We Share Your Information

We may share your information with:

• Service Providers: Payment processors, shipping companies, and IT support.
• Marketing Partners: With your consent, for promotional purposes.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

5.1 Cookies:

• We use cookies to enhance your browsing experience, analyze Website traffic, and personalize content.
• You can manage or disable cookies through your browser settings, but this may affect Website functionality.

5.2 Third-Party Analytics:

• We use tools like Google Analytics to understand how users interact with our Website.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. This includes:

• Using secure servers and encryption for sensitive data (e.g., payment information).
• Regularly reviewing and updating our security practices.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access and Correction:

• You can access, update, or correct your personal information by logging into your account or contacting us.

7.2 Opt-Out:

• You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

7.3 Deletion:

• You may request the deletion of your personal information, subject to legal and contractual obligations.

8. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

10. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Website. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Feymus
ABN: 84 596 953 533
Contact for more information

Thank you for trusting Feymus with your personal information.
We are dedicated to protecting your privacy and providing a safe and enjoyable shopping experience.